Trip Policies

Policies

Reservation Policy:

  • Advanced reservations are highly recommended
  • A 50% deposit is required at the time of booking.  The remaining balance is due no later than 7 days prior to the trip date.
  • Reservations made less than 7 days prior to the trip date must be paid in full.
  • Groups of 20 + guests, please call our office for special details and assistance in booking.
  • Trips can be reserved with any major credit card.

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Cancellation Policy for RAFTING TRIPS

Cancellations made 7 days or more prior to the trip date:

  • All 1/2, 3/4, and full day trips will receive a full refund minus a $10 booking fee per person, per trip.

Cancellations made less than 7 days prior to the trip date:

  • No refunds due to the operating costs that are committed well before your trip.

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Cancellation Policy for MULTI-DAY/GROUP TRIPS

Cancellations made 14 days or more prior to trip date:

  • All multi-day raft trips and groups of 20 + guests will receive a full refund minus a $15 booking fee per person, per day.

Cancellations made less than 14 days prior to trip date:

  • No refunds due to the operating costs that are committed well before your trip.

The Adventure Company reserves the right to adjust our activities due to changes in weather, water levels, rapid classifications and minimum age requirements. Prices may vary accordingly. The Adventure Company operates on public land under special permit from Colorado State Parks, Bureau of Land Management and the Us Forest Service. The Adventure Company is an equal opportunity service provider and equal opportunity employer.
Licensed River Outfitter- Issued by Colorado Parks and Wildlife.

Disclaimer:

**The Adventure Company reserves the right to adjust our activities due to changes in weather, water levels, rapid classifications and minimum age requirements. Prices may vary accordingly.

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PARTICIPANT ELIGIBILITY REQUIREMENTS

There are some non-discriminating essential eligibility criteria that all participants should meet.

It is your responsibility to ensure the following:

  • Participants have a duty to act as would a reasonably prudent person when engaging in recreational activities.
  • Remember that you are responsible for your own safety at all times while on your trip and you must come prepared for dealing with any physical problems you may have.
  • Each participant must understand that whitewater rafting includes inherent risks that cannot be avoided.

 

No Participant May:

  • Board upon or embark upon any commercial whitewater expedition when intoxicated or under the influence of non-intoxicating beer, intoxicating beverages or controlled substances; or
  • Fail to advise the trip leader or the trip guide of any known health problems or medical disability and any prescribed medication that may be used in treatment of such health problems during the course of the commercial whitewater expedition; or
  • Engage in harmful conduct or willfully or negligently engage in any type of conduct which contributes to or causes injury to any person or personal property; or
  • Perform any act which interferes with the safe running and operation of the expedition, including failure to use safety equipment provided by the commercial whitewater outfitter or failure to follow the instructions of the trip guide or trip leader in regard to the safety measures and conduct requested of the participants; or
  • Fail to inform or notify the trip guide or trip leader of any incident or accident involving personal injury or illness experienced during the course of any commercial whitewater expedition. If such injury or illness occurs, the participant shall leave personal identification, including name and address, with the commercial whitewater outfitter’s agent or employee.